Last updated: 13 Feb 2025
Welcome to myecoapp!
These Terms & Conditions govern your use of our website (https://myecoapp.com) and mobile application (myecoapp).
By accessing or using our services, you agree to these terms. If you do not agree, please do not use myecoapp.
1. Who We Are
myecoapp is a digital platform designed to help users recycle smarter, track their sustainability impact and earn rewards for their recycling habits.
Our services are operated by myecoapp, registered in Northern Ireland.
Contact Us
If you have any questions about these Terms & Conditions, you can reach us at:
Email: support@myecoapp.com
2. Eligibility & User Responsibilities
(a) Who can use myecoapp?
You must be at least 13 years old (or meet the minimum age requirement in your country).
If you are under 18, you must have parental or guardian consent to use the app.
You are responsible for ensuring that your account information is accurate and secure.
(b) Acceptable Use By using myecoapp, you agree to:
Use the app and website only for lawful purposes.
Provide accurate information when registering or using our services.
Respect community standards and engage in positive, responsible interactions.
You agree NOT to:
Misuse or interfere with the app, website, or services.
Attempt to hack, reverse-engineer, or disrupt myecoapp’s functionality.
Use myecoapp for fraudulent or deceptive purposes.
3. Features & services
(a) AI-powered recycling scanner
myecoapp uses AI and image recognition technology to help users identify recyclable materials.
Recycling rules and guidance may vary by location. Local council rules take precedence over app recommendations.
(b) ecoscore & rewards system
Your ecoscore reflects your recycling habits and participation in challenges.
Rewards & vouchers offered through the app are subject to availability and expiration dates set by partner businesses.
Businesses set their own terms for voucher redemption, and myecoapp is not responsible for third-party offers.
(c) Community Challenges & Leaderboards
Schools, businesses and community groups can participate in recycling competitions and challenges.
Leaderboards and rankings are displayed based on participation metrics such as scanned items and ecoscore growth.
4. Account Management & Security
(a) Creating an Account
Users must provide a valid email address and password to register.
You are responsible for keeping your account credentials secure.
(b) Termination & Suspension
We may suspend or terminate your access to myecoapp if:
You violate these Terms & Conditions.
You engage in fraudulent or harmful behaviour.
The app or website experiences technical, security or legal issues.
You may request account deletion at any time by contacting support@myecoapp.com.
5. Data Privacy & Security
Your data is protected in accordance with our Privacy Policy.
We do not sell your personal information to third parties.
If you use third-party login options (Google, Facebook, Apple), their privacy policies apply to your account authentication.
Read our full Privacy Policy for more details.
6. Intellectual Property
All content, trademarks and logos on myecoapp are owned by us or licensed for use.
You may not copy, modify, distribute or use our content for commercial purposes without permission.
If you submit feedback, suggestions, or content, you grant us a non-exclusive, royalty-free license to use it.
7. Limitation of Liability
By using myecoapp, you agree that:
We do not guarantee that all recycling advice is 100% accurate for every location.
We are not responsible for any losses, damages or penalties arising from misinterpreting recycling guidelines.
Our AI scanner results are recommendations and should be verified with local waste management rules.
To the maximum extent permitted by law, myecoapp is not liable for indirect, incidental or consequential damages resulting from app or website use.
8. Third-Party Links & Services
myecoapp may contain links to third-party websites or promotions (e.g., business vouchers, sustainability programs).
We do not control or endorse third-party services and are not responsible for their policies or content.
9. Changes to These Terms
We may update these Terms & Conditions from time to time. If changes are significant, we will notify users via email or in-app alerts.
10. Governing Law & Dispute Resolution
These Terms & Conditions are governed by the laws of Northern Ireland. Any disputes shall be resolved in the courts of Northern Ireland, unless otherwise required by law.
11. Contact Information
Support email: support@myecoapp.com
Address: Lisburn, Northern Ireland
Thank you for using myecoapp and helping create a greener future!