Help & FAQs – Get the support you need

1. Open MyEcoApp and tap the Scan button.
2. Point your camera at the item or group of items you want to check.
3. The app will instantly analyze and tell you what can and can’t be recycled, based on your local council guidelines.

Tip: Make sure there’s good lighting and the item is clearly visible for the best results!

Your ecoscore is a personalised sustainability rating that increases as you recycle more and improve your habits.

• Scan & recycle correctly using myecoapp.
• Complete challenges and earn badges.
• Take part in community & school recycling programs.

Go to the Dashboard in the app to see your current score, progress and achievements.

• Recycling correctly earns points toward rewards.
• Participate in community challenges and competitions.
• Unlock badges & milestones that give you discounts & exclusive offers.

1. Go to Rewards in the app.
2. Select a voucher from one of our eco-friendly business partners.
3. Follow the instructions to redeem your discount or offer.

Tip: Some rewards are limited-time only—check your app regularly for the latest deals!

Yes, myecoapp features a dynamic digital Eco Curriculum with:

Interactive learning modules aligned with sustainability education.

Gamified experiences through Roblox challenges.

Teacher dashboards for tracking student progress.

Teachers & schools can contact us for more info on integrating MyEcoApp into the classroom.

Businesses can:

Offer exclusive discounts & vouchers in the app.

Promote sustainable products & services through in-app advertising.

Sponsor community-wide recycling initiatives.

Contact us to become a myecoapp business partner!